Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout. We offer a flat rate of $10 for orders from the US and Canada, and $15 for orders shipped to other locations. Orders over $50 ship for free worldwide. We run discounts and promotions all year, so stay tuned for exclusive deals.
We aim to process and ship orders within 1-5 business days. Orders are usually delivered within 2-3 weeks for orders within Canada. However, due to high demand of some of our most popular products, please allow up to 3 weeks for delivery. Please also consider any holidays that might impact delivery times.
We use all major carriers, and local courier partners. We use Canada Post and ChitChats Canada to ship all Canadian orders, and DHL and UPS to ship international orders.
The tracking number provided may not work in the first few days until it gets processed by the shipping carrier. Orders usually arrive within 2-3 weeks. Please visit track your order here or contact us via support@lhanel.fit if you would like an update on the status of your package.
We offer safe and secure payment options via credit/debit cards (VISA, Mastercard, AMEX), and PayPal. Apple Pay and Google Pay are also supported with mobile orders.
A confirmation email will be sent to your email containing the details of your order. You will be provided with a unique Order ID (e.g. #1234), and a list of the item(s) you have ordered.
We always recommend you to check your Spam/Junk folder if you have not received an order confirmation from us. If you still do not see it there, please feel free to contact our customer support at support@lhanel.fit and we’ll send it again right away.
Please notify us at support@lhanel.fit if you would like us to change/cancel your order. If your order has already been processed by our warehouse, changes to your order are no longer possible. However, you can always return your product to us after your receive it.
Sometimes our system does not send out the automatic coupon code email due to high traffic. Please email us at support@lhanel.fit and we will send you the coupon code. If you have already placed an order but would like to apply the discount, we will refund you the discount percentage.
For any other inquires, please contact us at support@drpenofficial,shop or you can live chat us :)
Simply set it up on a flat surface, adjust the resistance, and follow along with exercises in your guide or video.
It’s designed to be easy to use, even for beginners!
Yes! The portable Pilates reformer offers a fixed level of resistance and an automatic rebound.
This ensures a consistent and stable workout, making it perfect for developing your strength and form over time.
Enjoy a reliable experience that helps you focus on perfecting your Pilates practice!
Yes! The portable Pilates reformer comes with a comprehensive workout guide to help you get started.
It includes a variety of exercises and routines, making it easy to maximize your workouts and achieve your fitness goals.
The weight limit is 400 pounds.
Yes! The portable Pilates reformer comes fully assembled, so you can start your workouts right away!
Just unbox it and you’re ready to go.
