Payment & Billing Policy

At ONTARIO LTD. Company Registration Number: 1000650007, we ensure that your payment process is smooth, secure, and transparent. Please read the following policy to understand how payments and billing are handled in our store.

1. Default Currency

Our store’s default currency is USD. All transactions will be processed in USD.

2. Accepted Payment Methods

We accept all major credit and debit cards, including:

• Visa
• MasterCard
• American Express
• Union Pay

Payment Processor: We use W00 Payments to handle all transactions securely.

3. Payment Gateway

All payments are processed through W00 Payments, ensuring that your transactions are safe and compliant with PCI DSS (Payment Card Industry Data Security Standard). Our payment process adheres to the highest security standards.

4. Currency Conversion Charges

If you pay using a card in USD, there are no additional conversion fees. If your card’s currency is different from USD, your bank or card provider may apply a currency conversion charge. We do not charge any currency conversion fees directly.

5. Billing Information

Ensure your billing and shipping information matches your payment details to avoid delays. If there is a mismatch or we detect suspicious activity, we may place your order on hold and contact you for verification. Orders will not be processed until all billing discrepancies are resolved.

6. Security of Payment

Our payment methods are 100% secure. We do not store any credit or debit card information. Payment data is processed through encrypted and compliant systems, ensuring the safety of your sensitive information.

7. Payment Authorization & Hold

We do not store or hold any payment information. If suspicious activity is detected, we reserve the right to hold your order and request additional information. If the required information is not provided within 7 business days, the order may be cancelled, and the amount will be refunded to your original payment method.

8. Failed Transactions & Payment Errors

If a payment fails during checkout, the amount will automatically be refunded to your original payment account within 7 business days. For assistance with failed transactions, feel free to contact our support team.

9. Return & Refund for Payments

If your payment card fails, the amount will be refunded to your original payment account within 7 business days. For more information on returns and refunds, please review our Return & Refund Policy.

10. Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email with all relevant details.

11. Additional Taxes & Fees

Shipping fees and sales tax are calculated and displayed at checkout. Customs duties or import taxes may apply based on your country’s regulations. These fees are not included in our checkout process and must be paid by the customer upon delivery.

12. Chargebacks & Disputes

If a chargeback is initiated for a return or refund, we may hold your refund until the dispute is resolved. We encourage you to contact us first for resolution before initiating a chargeback. For more details, please refer to our Return & Refund Policy.

Contact Information

For payment or billing-related inquiries, please reach out to us: